Gopesh Anand

Professor of Business Administration and Area Chair for IOSA and William N. Scheffel Faculty Scholar and Deloitte Scholar

Contact

469 Wohlers Hall

1206 S Sixth St

Champaign, IL 61820

Listings

Educational Background

Ph.D., Operations Management, The Ohio State University, 2006
MBA, The Ohio State University, 1992

Positions Held

Area Chair, Information, Operations, Supply Chain, and Analytics (IOSA), University of Illinois at Urbana-Champaign, 2022 to present
Professor of Business Administration, University of Illinois at Urbana-Champaign, 2021 to present
Academic Director, Operations Management, Business Administration, University of Illinois at Urbana-Champaign, 2018-2020
Associate Professor of Business Administration, University of Illinois at Urbana-Champaign, 2013-2021
Assistant Professor of Business Administration, University of Illinois at Urbana-Champaign, 2006-2013

Recent Publications

Anand, G., & Mukherjee, U. Forthcoming. Learning from Failures: Differentiating between Slip-ups and Knowledge-Gaps. Organization Science.
Gutierrez, L., Lameijer, B., Anand, G., Antony, J., & Sunder, V. (2022). Beyond efficiency: the role of lean practices and cultures in developing dynamic capabilities microfoundations. International Journal of Operations & Production Management, 42 (13).
Anand, G., Chandrasekaran, A., & Sharma, L. (2021). Sustainable Process Improvements: Evidence from Intervention-Based Research. Journal of Operations Management, 67 (2), 212-236.

Other Publications

Articles

Anand, G., Larson, E., & Mahoney, J. (2020). Thomas Kuhn on Paradigms. Production and Operations Management, 29 (7), 1650-1657.
Kim, S., Anand, G., Larson, E., & Mahoney, J. (2019). Resource Co-Specialization in Outsourcing of Entrepreneurial Systems Software: Impact on Exchange Success and Firm Growth. Journal of Science and Technology Policy Management, 10 (5), 1015-1046.
Anand, G., Chhajed, D., Shah, S., Atkins, S., & Diwan, V. (2019). Do qualifications matter? A qualitative study of how villagers decide their health care providers in a developing economy. PLOS ONE, PLOS, 14 (8), 12.
Anand, G., & Gray, J. (2017). Strategy and organization research in operations management. Journal of Operations Management, 53 1-8.
Stock, G., McDermott, C., & Anand, G. (2016). Average Surgeon-level Volume and Hospital Performance. International Journal of Production Economics, 182 253-262.
Chandrasekaran, A., Anand, G., Sharma, L., Pesavanto, T., Hauenstein, M., Nguyen, M., & Moffatt-Bruce, S. (2016). Role of In-hospital Care Quality in Reducing Anxiety and Readmissions of Kidney Transplant Recipients. Journal of Surgical Research, 205 (1), 252-259.
Gray, J., Anand, G., & Roth, A. (2015). The Influence of ISO 9000 Certification on Process Compliance. Production and Operations Management, 24 (3), 369-382.
Scherrer-Rathje, M., Deflorin, P., & Anand, G. (2014). Manufacturing Flexibility through Outsourcing: Effects of Contingencies. International Journal of Operations & Production Management, 34 (9), 1210-1242.
Anand, G., Chhajed, D., Hong, S., & Scagnoli, N. (2014). Introducing Mobile Technology in Graduate Professional Education. E-Learning and Digital Media, 11 (6), 543-553. link >
Anand, G., Gray, J., & Siemsen, E. (2012). Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry. Organization Science, 23 (6), 1700-1716.
Anand, G., Chhajed, D., & Delfin, L. (2012). Job Autonomy, Trust in Leadership, and Continuous Improvement: An Empirical Study in Health Care. Operations Management Research, 5 (3), 70-80.
Anand, G., Ward, P., & Tatikonda, M. (2010). Role of Explicit and Tacit Knowledge in Six Sigma Projects. Journal of Operations Management, 28 (4), 303-315.
Anand, G., Ward, P., Tatikonda, M., & Schilling, D. (2009). Dynamic Capabilities through Continuous Improvement Infrastructure. Journal of Operations Management, 27 (6), 444-461.
Siemsen, E., Roth, A., Balasubramanian, S., & Anand, G. (2009). The Influence of Psychological Safety and Confidence on Employee Knowledge Sharing. Manufacturing & Service Operations Management, 11 (3), 429-447.
Ward, P., McCreery, J., & Anand, G. (2007). Business Strategies and Manufacturing Decisions: An Empirical Examination of Linkages. International Journal of Operations & Production Management, 27 (9), 951 - 973.
Anand, G., & Ward, P. (2004). Fit, Flexibility and Performance in Manufacturing: Coping with Dynamic Environments. Production and Operations Management, 13 (4), 369-385.

Case Studies

Marley, K., & Anand, G. (2014). Pizza Station-Quality Control and Process Improvement. The Applied Business Analytics Casebook ( pp. 33-43). Pearson/Prentice Hall.

Conference Proceedings

Anand, G., Ward, P., & Tatikonda, M. Forthcoming. Dynamic Capabilities through Continuous Improvement Infrastructure. ( pp. 811-816). Decision Science Institute Annual Meeting.
Gray, J., Anand, G., & Roth, A. (2012). ISO 9000 as a Best Practice Intervention: An Empirical Examination. ( pp. 1-6). Academy of Management Best Paper Proceedings.
Anand, G., & Shah, R. (2010). Context for Operational Excellence: Linking Front Line Employee Initiatives with Management Responsibilities. ( pp. 5601-5606). Decision Science Institute Annual Meeting.
Anand, G., Ward, P., & Shah, R. (2005). Six Sigma: An Evolution of Organizational Change Initiatives. ( pp. 17601 -17606). Decision Science Institute Annual Meeting.
Anand, G., & Ward, P. (2004). Fit, Flexibility and Performance in Manufacturing. ( pp. 69-70). Academy of Management Best Paper Proceedings.
Anand, G., Ward, P., & McCreery, J. (2004). Empirical Configurations of Manufacturing Strategy, Business Strategy and Environment. ( pp. 5891-5896). Decision Science Institute Annual Meeting.

Other Publications

Anand, G. (2005). Design for Six Sigma: Selecting Process Redesign over Process Improvement.

Honors and Awards

Deloitte Scholar, University of Illinois at Urbana-Champaign, 2023 to present
William N. Scheffel Faculty Scholar, University of Illinois Gies College of Business, 2018 to present
List of Excellent Teachers, UIUC, 2006-2007, 2009-2023
Illinois Strategic Organizations Initiative Research Award, Illinois Strategic Organizations, 2021-2022

Service

Senior Editor and Reviewer, Production and Operations Management Society Journal, 2013 to present
Co Editor, Strategy & Organization Department, Journal of Operations Management, 2017-2023

Teaching Interests

Operations Management
Process Improvement

Research Interests

Operations Strategy
Continuous Improvement

Current Courses

Business Process Improvement (BADM 379) The survival and growth of any organization requires the continuous improvement of its processes. This course focuses on philosophies and tools for enhancing customer-defined value created through processes. Contemporary process improvement programs are emphasized along with conventional ideas - topics include Statistical Quality Control, Value Stream Mapping, Total Quality Management, and Six Sigma.
Process Management (BADM 567) Operations Management (OM) is the design and execution of systems for the development, production, and distribution of goods and services. OM includes decisions for choosing production technologies, designing processes, creating demand forecasts, managing inventories, selecting suppliers, and ensuring quality. This course focuses on conceptual foundations and fundamental analytical approaches for OM.
Operations Management (BADM 567) Operations Management (OM) is the design and execution of systems for the development, production, and distribution of goods and services. OM includes decisions for choosing production technologies, designing processes, creating demand forecasts, managing inventories, selecting suppliers, and ensuring quality. This course focuses on conceptual foundations and fundamental analytical approaches for OM.